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Get In Touch
Call Us
087337
Mon-Fri 9-5
Service Area
Horsham | Crawley | Manor Royal | Billingshurst
Frequently Asked Questions
How quickly can you respond to urgent IT issues?
For local businesses , we aim for a response within 4 hours for critical system failures. Residential support is typically scheduled within 24-48 hours depending on urgency.
What service models do you offer for SMEs?
We offer flexible models including fully managed IT services, pay-as-you-go support for smaller tasks, and strategic consultancy for long-term technology growth.
Do you provide help with remote working setups?
Yes, we specialize in secure VPN configurations, cloud transitions, and hardware setups to ensure your team can work efficiently from anywhere.
How do I start a new support request?
You can use the enquiry form at the top of this page, call us directly, or send an email to info@pocket-geek.co.uk. We will get back to you immediately to confirm receipt and assign a technician.
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